Welcome to Albany Toyota

The staff was great to work with. They made sure of satisfaction and service for us.

Awesome service department. Will return in when my next service is due for sure. Thanks!!!

Such a good experience dealing with Albany Toyota. Mark made our day with the ease of buying a new car. Highly respected dealership and would refer friends and family to them.

DO NOT BUY A USED CAR FROM THIS DEALERSHIP. I haven't had my car a year yet and I'm almost up to $4000 in repairs.. they offer to buy my car back at less than half what I paid... what good does that do. I'm still paying for a dead horse. Do yourself a huge favor... stay away from Albany toyota

Always cordial, communicative and understanding. Flexible when needed when dropping off the vehicle. And the facility is always clean and presentable.

We drove 7 hours to purchase this vehicle after communicating with the dealership for weeks, expecting everything to be ready when we arrived. Unfortunately, that was not the case. Ty made it seem like we’d be in and out when we got there. But we couldn’t even go through with the deal, the car was still linked to the previous owner’s account, which meant we couldn’t even charge it. On top of that, the battery was not fully charged, and we were told it would take up to 12 hours to do so. When we test drove the vehicle, the battery performance was extremely concerning—it was dropping about 1.7% per mile. This was incredibly disappointing after traveling such a long distance. What made it worse was that the sales manager, Jim, did not seem concerned and did not offer any real solutions. Overall, this was a frustrating and unprofessional experience.

Drake was an excellent salesman. Quick with answers, and precise with his responses. I believe he will do well as a salesman, with added experience.

Chad Cannon PATIENTLY worked with me for several hours! What a breath of fresh air! He was highly-professional, super-polite and respectful, amazingly knowledgeable (having been in the business 15 years), and had the ability to explain things well. But just as importantly, he was always CALM, relatively QUIET, and DIDN'T TALK TOO MUCH!!! This gave me opportunity to think, ask innumerable questions about the product, and then think some more. I sensed that Chad sincerely wanted to be HELPFUL, regardless if a sale ultimately occurred. New cars (with multiple safety features) are quite complex, so, after-sale follow through is more important than ever. Three days after my purchase, I returned to the dealership specifically to allow Chad to methodically teach me how to use some of my car's impressive technology. When it comes to adopting unfamiliar technology, I learn best through multiple short lessons instead of a single marathon session.

I worked with Cody, Tanner, and Tammy and they were absolutely amazing!! We got financed from home then went to the lot for a test drive once we were approved. The longest part was financing but we did that comfortably from home. They got me the car I wanted for the price I wanted. By the time the test drive was done we just signed the papers and were done. It was a great, fast, and friendly experience. I love my new beautiful car!! We will go to Albany Toyota for life!!

Albany Toyota is so professional, friendly, excellent customer service and gave us the car we wanted at a very competitive price. Highly recommend this dealership!

I was welcomed promptly with courtesy. The explanation of offered service and estimated wait time was clear. I felt confident my old car was in good and able hands. I was pleased with the summary of work done and thorough explanation written for me to keep. Thanks to all Albany Tpyota service department.

Got the job done in a reasonable amount of time, car appears to be running fine.

The staff was great did not feel pressure or rushed great place to purchase a vehicle

Great customer service! G reat service! Highly recommend them. Definitely will return for service and very honest with feedback.

Friendly, professional people. Allowed me to ask questions about the vehicle I was interested in buying. Too time to explain the purchase process thoroughly.