Welcome to Albany Toyota

Very pleasant purchase experience! Listened to what I needed & why! My time was not wasted! Appreciated the genuineness! Refreshing!

Jeff was very helpful and friendly. He listened and was genuine and helpful. He didn’t try to sell anything unnecessary and he was willing to let us try multiple vehicles.

Had what I wanted in stock at a reasonable price, no appointment was required for purchase

Great Dealership, Jeff Joynes was very helpful, low pressure and great to work with. Would definitely buy another car from him again.

Jeff Jaynes was an amazing car salesman! I traveled 6 hours for this vehicle and it was completely worth it! Jeff went above and beyond and this whole process went super smoothly - I think it’s the smoothest, calmest, most relaxed car buying experience I’ve had and I really appreciate it!

was a great experience from start to finish. Really got me the car I wanted!

I phoned ahead and the dealer had the car ready for me to test drive when I arrived. as a VIP appointment. Jeff Jaynes was my salesperson. He was with me the entire way from the test drive to getting the keys. The dealership was super clean and comfortable with excellent WiFi. Everyone was super nice. They helped me get a good loan rate with my institution of choice. Jeff Jaynes made the whole buying experience one the most pleasant I have had in all my years of buying vehicles. Highly recommend Jeff and Toyota of Albany.

Jeff Jaynes was a stellar rep who helped find exactly what we were asking for. Good value, good service.

Jeff was awesome and so helpful! Such an easy process to get the car we wanted! Thank you!

I really don't write reviews nor was I asked to write one but I feel compelled to due to the experience I had buying my "new to me" Tacoma. And, I have to say it was a great one. My sales guy Joe was awesome to deal with, took his time with me and really new his stuff, not to mention just a cool dude overall. I had a couple of special requests that took a day or two, this where the sales manager Jim had to get involved. Jim was extremely professional, friendly and extremely responsive-I can't thank him enough. Once we figured stuff out the I had the opportunity to work with Tammy the finance manager. She was non-pushy and walked me through various options that met my financing needs and insurance programs that fit my driving habits. We worked together to pick a program that made sense to me and let's just say this, I won't need to worry about having unexpected repair bills coming my way anytime soon. Thank you again Lassen Toyota, dealing with me was truly a team effort that I appreciate and I will be sharing my experience with anyone I hear looking for a new ride. Truely a 5 star experience.

Jake was amazing! Friendly! Great dealership! Would definitely return when we’re ready for another car.

Just had my vehicle serviced.....OMG, so quick and painless. Ken Laub is a dream to work with. Very helpful, inquisitive and very knowledgable. THANK YOU LASSEN TOYOTA

Lassen was a good truck buying experience, they made it easy and quick and stayed late to make sure I got my truck when I needed.

Victor Edwards is a fantastic salesman who turned me on to Collective Soul ! Known him for years but he probably doesn't know who I am.

I recently purchased a used Toyota Highlander from Jacob. I found the vehicle on the internet. I reached out for pricing and Jacob immediately replied. In fact he was fantastic in following up via email, phone & text. I have never purchased a car at a dealership. Even though Lassen Toyota is 70+ miles away I decided to take a chance. it was a great decision! Jacob really cared about my experience. I highly recommended seeing Jacob if there is a car you’re interested in. If o ever purchase a new toyota, I will make the drive to buy from Jacob at Lassen Toyota

John payne aka popa John ..is the most helpful man I have ever came across..he will bend over backwards to get what u want..he was very kind and made me feel very comfortable..ty my friend.

I live in Olympia Wa, But I Do know that the next car or truck we purchase will be from Mr. John Payne. His kindness and integrity go above and beyond, Your company is very fortunate to have him. Thank you, Joni M. Spoltman

The customer service is top notch. And they really know what they are doing.......they go above and beyond the call of duty to make it right for the customer.....I applaud them.....

I reached out via their website requesting a price on a specific vehicle. In Jacob's first emailed response, he offered a price below what I sought. He answered follow-up questions promptly, and never pressured me to come in. When we arrived, the car was ready and the price remained what was promised ($10 less, in fact!). Roxie in finance did try to sell us some add-ons/warranty, but didn't push when we declined. Overall incredibly pleased with our experience. There were never any games. Instead of feeling like I was in a battle against the dealer, I felt like they were working with me.

I had an excellent experience dealing with Ricky and the Lassen Chevrolet-Toyota group. They were professional, experienced, and excellent communicators! Ricky even worked way beyond his regular work hours to help provide me with service! Will definitely look these guys up again in the future!

Very knowledgeable and not pushy. Smooth and easy car buying experience with Joe and Roxy. Helpful with figuring out gadgets on the car. Would recommend them. Less xx than the usual car lot. Very friendly.

We dealt with Jacob and Gerald. Both gentlemen were personable while remaining professional and knowledge throughout the entire transaction. There was NO sales pressure at any time. Just a great all around experience.

Shopping for Camry. Ames Lay sales person was friendly , knowledgeable, professional. rate Ames a 10+. He made our decision easier to buy on the spot.

The reason For my rating is that it was the best experience I have had with the purchase of a new vehicle. Tom was most helpful with his knowledge, friendliness and no pressure approach.

I bought a car in February from Lasson. My experience was good. They were friendly and helpful. They didn’t pressure me at all. Victor was my salesman and my experience was really good. He made sure he was with me through the whole process and that I was very happy with the deal. Thanks again Victor.